Terms of Use

Last updated: July 10, 2026

These Terms of Use explain the rules for accessing and using EvaSpy, including our website, online dashboard, software, services, and related support materials.

EvaSpy is provided by CAPITAL PRIME LLC, United States, 8206 Louisiana Blvd NE, STE A #10239, Albuquerque, New Mexico 87113. Phone: 1 (540) 908 3491. Support email: support@evaspy.com

By creating an account, purchasing a subscription, installing the app, accessing the dashboard, or using any EvaSpy service, you agree to these Terms. If you do not agree to these Terms, do not use EvaSpy.

1. About EvaSpy

EvaSpy is a parental control and family device monitoring app for Android, Windows, and macOS devices. It is designed to help parents and authorized users better understand activity on connected devices through an online dashboard.

Depending on the platform, device settings, permissions, and selected plan, EvaSpy may provide access to activity reports such as app usage, websites, device activity, location history, screenshots, blocked content events, call history, incoming SMS, contacts, installed apps, and usage statistics.

Feature availability may differ by platform, device model, operating system version, permissions, setup, browser support, and selected plan.

2. Who May Use EvaSpy

EvaSpy accounts must be created and managed by adults or by users who are legally able to enter into these Terms. Children should not create or manage EvaSpy monitoring accounts.

You may use EvaSpy only if you are legally allowed to enter into these Terms and use monitoring software in your location.

EvaSpy is intended for use on:

• your own devices;
• devices used by your minor child, where permitted by applicable law;
• family-owned devices where monitoring is appropriate and properly explained;
• devices where you have the legal right and required consent to monitor.

You are responsible for making sure your use of EvaSpy complies with all laws, rules, and regulations that apply to you, the device, and the person using the device.

3. Responsible Use

EvaSpy must be used responsibly, transparently, and only for permitted purposes.

You agree that you will not use EvaSpy for secret monitoring, stalking, harassment, spying on another adult, tracking someone without permission, or any unlawful purpose.

Where required by law or by the circumstances of use, you must inform the person using the device that monitoring is enabled. For child devices, we recommend that parents explain monitoring in an age-appropriate way and use EvaSpy as part of clear family rules and safer digital habits.

Additional responsible-use guidance may be provided in our Responsible Use Policy.

4. Your Responsibilities

You are responsible for how you set up and use EvaSpy.

By using EvaSpy, you confirm that:

• you have the legal right to install or use EvaSpy on the device;
• you have obtained all required permissions or consent;
• you will not use EvaSpy to violate another person’s privacy or legal rights;
• you will follow all applicable laws in your country, state, or region;
• you will use accurate account and billing information;
• you will keep your account login details secure;
• you will not share dashboard access with unauthorized persons;
• you will not attempt to bypass, misuse, reverse engineer, or interfere with the service.

You are also responsible for maintaining access to the device where EvaSpy is installed or connected. CAPITAL PRIME LLC does not have physical access to your devices and cannot uninstall the app from a monitored device on your behalf.

5. Prohibited Use

You must not use EvaSpy to:

• monitor another adult without their knowledge and permission;
• monitor a partner, spouse, roommate, employee, or any other person without proper authorization;
• track any person or device where you do not have the legal right to do so;
• collect private information unlawfully;
• stalk, harass, threaten, intimidate, or control another person;
• use EvaSpy for domestic abuse, coercive control, blackmail, or any harmful purpose;
• use EvaSpy on a stolen, lost, or unauthorized device;
• hide the purpose of monitoring where disclosure is required;
• violate privacy, data protection, employment, criminal, or other applicable laws;
• copy, modify, resell, sublicense, reverse engineer, or misuse the software;
• interfere with the security, availability, or normal operation of EvaSpy.

You may not use, access, download, or export EvaSpy in violation of applicable export control, sanctions, or trade laws. You are responsible for making sure your use of EvaSpy is permitted in your location.

We may suspend or terminate your account if we believe that EvaSpy has been used in a prohibited, unsafe, abusive, or unlawful way.

6. Account Registration and Security

To use EvaSpy, you may need to create an account and provide certain information, such as your email address and payment details.

You agree to provide accurate and current information and to keep your login credentials confidential. You are responsible for all activity that occurs under your account.

If you believe your account has been accessed without authorization, contact us as soon as possible at support@evaspy.com.

7. Device Setup and Permissions

EvaSpy requires setup on the device you want to monitor. Setup steps may differ for Android, Windows, and macOS.

You will need to download the app or installer, grant required permissions, adjust device settings, or follow platform-specific instructions. Some features may not work unless the required permissions are enabled.

You are responsible for:

• making sure the device is compatible with EvaSpy;
• following setup instructions correctly;
• granting required permissions where appropriate;
• keeping the device and operating system supported and functional;
• explaining monitoring to the device user where required;
• uninstalling EvaSpy from the device when monitoring is no longer appropriate or permitted.

Account deletion does not remove the app from a monitored device. To remove EvaSpy from the device, you must follow the uninstall instructions for the relevant platform.

8. Dashboard and Data

EvaSpy displays available activity reports in your online dashboard. The exact information shown depends on the platform, feature availability, device permissions, setup, device activity, browser support, and selected plan.

EvaSpy does not guarantee that every event, activity, website, location update, app, message, screenshot, or device action will be captured, displayed, or available at all times.

You are responsible for reviewing dashboard information carefully and using it in a lawful, reasonable, and responsible way.

9. Subscriptions, Payments, and Billing

EvaSpy is offered through paid subscriptions or plans. Pricing, billing periods, supported features, device limits, and plan conditions are shown on the Pricing page or during checkout.

By purchasing a subscription, you authorize us or our payment provider to charge the payment method you provide for the selected plan, applicable taxes, and any renewal charges where applicable.

Subscription terms, payment processing, renewal rules, available payment methods, and billing details may depend on the plan and payment provider.

For billing questions, you can contact our team at support@evaspy.com.

10. Cancellation and Refunds

Cancellation and refund rules are described in the EvaSpy Refund Policy.

You can manage or cancel your subscription by contacting support at support@evaspy.com.

Under the current Refund Policy, a refund may be issued if the product does not work as promised or you have technical difficulties, but only if support cannot resolve the issue and the stated refund conditions are met. Problems must be reported within 72 hours after purchase, and no refunds are issued later than 14 days after purchase. Refund requests must be sent to support@evaspy.com.

Refunds may not be available in situations outside EvaSpy’s control, including but not limited to cases where the customer does not follow support instructions, refuses support help, does not provide required information, changes their mind, never installs the software, does not have access to the target device, uses an incompatible or incomplete operating system, or experiences issues caused by other applications or device changes.

Additional refund conditions, including required troubleshooting information and one-refund limits, are described in the Refund Policy.

If there is any conflict between this section and the Refund Policy, the Refund Policy will apply.

11. Demo Access

EvaSpy may provide access to a free online demo dashboard so users can see how activity reports, statistics, screenshots, location data, and supported device information may be presented.

The demo is for informational purposes only. It may not include all features, plan options, platform differences, or real account conditions.

Access to any demo may be changed, limited, or discontinued at any time.

12. Privacy and Data Processing

Your use of EvaSpy may involve the processing of personal information and device activity data.

Our Privacy Policy explains what information may be collected, how it may be used, how it may be stored, and what choices may be available to you.

Please review the Privacy Policy here.

You are responsible for making sure that any personal information you collect or view through EvaSpy is processed lawfully and with any required notice or consent.

13. Data Deletion and Account Deletion

You may delete your EvaSpy account through your online account settings. You may also contact support at support@evaspy.com and request account deletion.

Deleting your account will remove your account access and delete or de-identify related account data according to our data deletion process, except where we need to retain certain information for legal, billing, security, fraud prevention, or compliance reasons. However, account deletion does not remove the app from any monitored device. CAPITAL PRIME LLC does not have physical access to the device and cannot uninstall the app from that device for you.

To stop monitoring completely, you must uninstall EvaSpy from the monitored device by following the instructions for Android, Windows, or macOS.

14. Service Availability and Changes

We aim to keep EvaSpy available and working properly, but we do not guarantee uninterrupted, error-free, or always-available service.

EvaSpy may be unavailable or limited due to maintenance, updates, technical problems, network issues, device settings, operating system changes, browser changes, permission changes, third-party services, or events outside our control.

We may update, modify, suspend, or discontinue any part of EvaSpy, including features, dashboard sections, supported platforms, plans, or documentation.

15. Feature Availability and Limitations

EvaSpy features may differ by platform and may depend on technical conditions outside our control. This includes device model, operating system version, permissions, browser support, app updates, security settings, battery settings, connectivity, and selected plan.

Some features may be limited, delayed, unavailable, or changed over time. We do not guarantee that a feature will work on every device, in every app, in every browser, or in every situation.

Before purchasing or setting up EvaSpy, review the relevant platform and feature availability information.

16. Intellectual Property

EvaSpy, including the website, dashboard, software, design, text, graphics, logos, features, and related materials, is owned by CAPITAL PRIME LLC or its licensors and is protected by applicable intellectual property laws.

You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, or create derivative works from EvaSpy unless we give you written permission or applicable law allows it.

All third-party trademarks, names, and logos belong to their respective owners.

17. Third-Party Services

EvaSpy may rely on third-party services, platforms, payment processors, hosting providers, analytics tools, operating systems, browsers, or device permissions.

We are not responsible for third-party services, third-party websites, device manufacturers, operating system changes, browser changes, app updates, or other external factors that may affect EvaSpy.

Your use of third-party services may be subject to their own terms and policies.

18. Suspension and Termination

We may suspend, restrict, or terminate your account or access to EvaSpy if:

• you violate these Terms;
• you use EvaSpy in a prohibited or unlawful way;
• your payment cannot be processed;
• you provide false or misleading information;
• your use creates risk for another person, EvaSpy, or CAPITAL PRIME LLC;
• we are required to do so by law or by a payment provider, platform, court, regulator, or other authority.

You may stop using EvaSpy at any time. If you stop using the service, you remain responsible for uninstalling the app from any monitored device and for complying with these Terms until your account is closed.

19. Disclaimers

EvaSpy is provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, CAPITAL PRIME LLC does not make warranties that EvaSpy will be uninterrupted, error-free, completely secure, compatible with every device, or able to capture every type of activity.

EvaSpy is not a substitute for parental judgment, family communication, professional advice, legal advice, or emergency services. You are responsible for how you interpret and use the information shown in the dashboard.

Nothing in EvaSpy or on the website should be understood as legal advice. If you are unsure whether monitoring is allowed in your situation, consult a qualified legal professional.

20. Limitation of Liability

To the maximum extent permitted by law, CAPITAL PRIME LLC and its owners, employees, contractors, partners, providers, and affiliates will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of data, loss of profits, loss of business, loss of goodwill, device issues, or claims arising from your misuse of EvaSpy.

Our total liability for any claim related to EvaSpy will be limited to the amount you paid for the service during the period permitted by applicable law, unless a different limit is required by law.

Some jurisdictions do not allow certain limitations of liability, so some parts of this section may not apply to you.

21. Indemnification

You agree to defend, indemnify, and hold harmless CAPITAL PRIME LLC and its owners, employees, contractors, partners, providers, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from:

• your use or misuse of EvaSpy;
• your violation of these Terms;
• your violation of any law or third-party rights;
• your monitoring of a device without proper authorization, notice, or consent;
• any data you collect, access, view, store, or use through EvaSpy.

22. Governing Law

These Terms are governed by the laws of the State of New Mexico and applicable federal laws of the United States, without regard to conflict-of-law principles.

Any disputes related to these Terms or EvaSpy will be handled in the state or federal courts located in New Mexico, unless applicable law requires otherwise.

23. Changes to These Terms

We may update these Terms from time to time. When we make changes, we may update the “Last updated” date at the top of this page.

Your continued use of EvaSpy after changes become effective means you accept the updated Terms. If you do not agree to the updated Terms, you should stop using EvaSpy and close your account.

24. Contact Information

If you have questions about these Terms, your account, billing, refunds, or support, please contact us:

Phone: 1 (540) 908 3491

Support: support@evaspy.com