[{"data":1,"prerenderedAt":21},["ShallowReactive",2],{"translations-refund-zh":3},{"This return and refund policy is applicable for the following program hereinafter referred to as a Product: EvaSpy Software.":4,"In case a Product doesn't work as promised, or you have technical difficulties with it, a full refund might be issued only in case our technical support team is unable to resolve it and the following conditions are observed:":5,"All problems and issues must be reported within 72 hours after purchase.":6,"All required information for solving the issue must be provided by the customer.":7,"You can only be refunded once. Each customer is only eligible for one refund, if you own more than one Product license, only the one, reported to be non-functional, will be refunded.":8,"Our support is available 7 days a week and we always do our best to solve problems. You are eligible for a full refund within 14 days since the day of purchase, only if our team cannot help you within this time frame. No refunds will be issued later than 14 days since the day of purchase.":9,"Other refund conditions:":10,"TThe following conditions describe cases, when EvaSpy cannot provide a refund due to the fact that these conditions are completely beyond EvaSpy’s control.":11,"No refund can be issued in case the customer does not follow technical support guidelines or refuses customer support help.":12,"If the customer couldn’t provide all necessary data. This includes cases when customer might be required to get remote assistance.":13,"If the customer has just changed his or her mind. Personal reasons (“I do not like it”, “I never installed the software”, “I did not mean to buy the application”) are not qualified for a refund.":14,"If the customer does not have access to the target device.":15,"If the Product was detected by a user, who was unaware about its presence. Or Product was detected by anti-virus software – any activity of other applications are not EvaSpy responsibility.":16,"If the target device runs incomplete, pirated, not fully operational, or incompatible version of the operating system. All compatible Android and Windows OS versions are listed on the website. The customer is solely responsible for the compatibility of their device with the Product.":17,"If on the target device full or partial reinstallation of the operating system took place, which resulted in Product being blocked.":18,"Refund Procedure:":19,"All refund requests must be sent to {email}. Refunds sent via any other contact channel won’t be issued.":20},"本退货和退款政策适用于以下程序（以下简称\"产品\"）：EvaSpy Software。","如果产品未能按照承诺正常运行，或者您在使用过程中遇到技术问题，仅在我们的技术支持团队无法解决该问题且满足以下条件的情况下，方可获得全额退款：","所有问题必须在购买后72小时内报告。","客户必须提供解决问题所需的全部信息。","每位客户仅可获得一次退款。如果您拥有多个产品许可证，仅被报告无法正常使用的那一个许可证可获得退款。","我们的支持团队每周7天全天候为您服务，始终竭尽全力解决问题。仅当我们的团队在购买之日起14天内无法为您解决问题时，您方可获得全额退款。自购买之日起超过14天将不再受理任何退款申请。","其他退款条件：","以下条件描述了由于完全超出 EvaSpy 控制范围而无法提供退款的情况。","如果客户未遵循技术支持指南或拒绝接受客户支持帮助，则无法获得退款。","如果客户无法提供所有必要的数据。这包括客户可能需要接受远程协助的情况。","如果客户仅因个人原因改变主意（例如\"我不喜欢该产品\"、\"我从未安装过该软件\"、\"我并非有意购买该应用程序\"），则不符合退款条件。","如果客户无法访问目标设备。","如果产品被不知情的用户发现，或者产品被杀毒软件检测到——其他应用程序的任何行为均不属于 EvaSpy 的责任范围。","如果目标设备运行的是不完整的、盗版的、未完全正常运行的或不兼容的操作系统版本。所有兼容的 Android 和 Windows 操作系统版本均已在网站上列出。客户须自行承担其设备与产品兼容性的全部责任。","如果目标设备进行了全部或部分操作系统重装，导致产品被阻止运行。","退款流程：","所有退款申请必须发送至 {email}。通过其他任何联系渠道提交的退款申请将不予受理。",1779280103678]